How to reset a PS4 controller

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Soft and hard reset your controller

Don’t rush to buy a new PS4 controller just because the one you have in hand is a little crazy. If your DualShock 4 controller is having trouble pairing with the PS4 or behaving erratically, there are a few things you can try first, including a soft reset and hard reset of the PS4 controller.

A “soft reset” usually consists of turning off and then on a computer or device, which clears memory and corrects many problems. By performing a soft reset of a PS4 controller, we also reset the connection between the controller and the console. However, you can only do this if you have a second PS4 controller. If you don’t have an additional controller, go directly to the instructions for performing a hard reset.

  1. Connect with your second (working) controller and navigate to settings from the top menu of the PS4. This is the option that looks like a suitcase.
  2. Choose Devices from the drop-down menu.
  3. Select the bluetooth devices.
  4. You should see the list of your PS4 controller. As we are using the active controller to navigate the menu, select the inactive controller.

The PS4 controller with a green dot is the active controller and the PS4 controller without a green dot is the inactive controller.

  1. Push the button ” Options ”from your controller, located to the right of the touchpad. A new menu will appear.
  2. Select Forget the device.
  3. Now that we have forgotten about the DualShock 4 controller malfunction, we want to power off the PS4. You can do this by holding down the PS4 button on your controller, navigating to Power in the menu and choosing Turn off PS4.
  4. Connect your DualShock 4 controller to the PS4 using a USB cable.
  5. Turn on the PS4 and wait for it to boot.
  6. Push the button Playstation the controller and connect to the PS4. The PlayStation 4 controller should now be paired and you can test it to see if it is still misbehaving.

A reset is going back to a device’s default settings, which is the way it came out of the box. Fortunately, it’s easy to do with the DualShock 4 controller, but we’ll need a paperclip or something similar to reset your PS4 controller.

  1. Turn off the PS4.
  2. Flip the DualShock 4 controller over and locate the small hole near the left shoulder button.
  3. Unfold one end of the paper clip and insert it to push the button buried in the hole.
  4. Hold this button down for about 5 seconds.
  5. Connect the controller to the PS4 using a USB cable.
  6. Turn on the PS4 and wait for it to boot.
  7. Push the button Playstation the controller to connect to the PS4. The light bar should turn blue, indicating that the DualShock 4 has been paired with the console.

These instructions may not work for a modified PS4 controller. If you have difficulty following the instructions, consult your controller manufacturer.

Still having problems with your PS4 controller?

If you are still having problems with your controller, try restarting your router or modem. Remember that you will lose your access to the internet, so notify everyone in the house before you do this.

If you were unable to sync your PS4 controller, follow the steps to perform a hard reset with the router or modem turned off. If you’ve paired your device but it’s still erratic, just try using it with the router or modem turned off.

Does it work well? If so, you will need to change the channel used by your router. You can follow our instructions to change the channel on a router or consult your internet service provider.




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