How to remove the ban from PlayStation Network

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It is not at all pleasant to come home after a long day of work or various responsibilities, sit in front of the sofa with the intention of enjoying this beautiful world of video games and end up with the ban to be able to enter the digital world. I know, we make it sound a little far-fetched, but it’s partly true. For this reason, we will see how remove the prohibition of PlayStation Network so that we can again enjoy playing online.

What does the error message mean?

The first thing we need to do when the PSN is not working and we are stuck, is identify the error message and know what it is referring to, so that we know what the problem is and how we can fix it. .

  • 8002A227: PlayStation Network cannot be used with this account.
  • 8002A231: The account has been suspended.
  • 80710016: Most of the time it means something has happened with respect to your IP to find out a bit more we need to go to error code WS-37397.
  • WS-37337-3: The account is temporarily suspended.
  • WS-37368-7: It’s totally forbidden.
  • WS-37338-4: The console is permanently locked from the PSN.
  • WS-37397-9: Connection error, many times it means we have a problem with our IP.
  • What should we do to remove the ban on PlayStation Network

    We have several options that we can apply, depending on the error, so that we can fix the problem and play online again.

  • It is very important to go to the PlayStation site and read the terms of use to find out if we have violated any and to be able to correct them if possible.
  • We need to check our credit or our bank. PlayStation has zero tolerance for debt.
  • If we find ourselves banned from PlayStation Network and asked the bank to stop payments, this may be your problem.
  • Sign in on another PS4 or PS5 or from a web browser. If we can connect to another device and don’t see any kind of weird message, then the problem is with the console.
  • As a last alternative, we can call PlayStation at 1-800-345-7669.
  • If everything is in order: terms of use, we are up to date with payments, etc. But the account is still banned or blocked, so we may need to create a new one.

    If we permanently blocked, we may not be lucky. Permanent bans or lockouts on PSN are due to very serious violations. If you are absolutely sure that your suspension or ban was a mistake, the only alternative is to contact PSN Customer Service.

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