DualShock 4 not charging? Don’t throw it away right away
The DualShock 4 controller is designed to be used both wirelessly and wired with your PlayStation 4, and it is supposed to charge when you plug it in via USB. If you find that your PS4 controller is not charging, the battery may need to be replaced, but this is just one possible solution among many. Before you throw away your controller, or send it in for expensive repairs, we’ve got a number of easy solutions you can try for yourself.
Why a PS4 controller won’t charge
When a PS4 controller isn’t charging, there are a handful of potential causes to look into. There may be an issue with the charging port or cable, an issue with the PS4 preventing it from supplying power through USB, or an issue with the battery in the PS4 controller.
Here’s a quick rundown of the issues you might be facing:
- Port questions : The port may be blocked with debris or physically damaged. Solutions include cleaning or simply replacing the port.
- Cable pricing issues : The micro USB end of the cable may be broken or worn, the cable itself may be defective, or the cable may not be designed for this type of use. Some USB cables are not designed for charging.
- PS4 Questions : There are some issues that may prevent the PS4 from charging your controllers. You can fix this problem by resetting the controller or cycling power to the console, or simply charging your controller using another charger.
- Hardware issues : The two most common hardware failures with this type of problem are the charging port and the battery. Both of these are fairly easy to replace, although many users will be more comfortable using the services of a professional.
If your DualShock 4 controller is dead and does not support, perform each of the following troubleshooting steps to get it working again.
- Check the connection of the charging cable. DualShock 4 controllers charge via the micro USB, a very discreet connection that relies on tiny spring steel clips to hold the charger in place. If your controller does not start charging immediately, carefully remove the micro USB connector from the controller port and reinsert it. Make sure the connector is securely in place and does not move.
If the micro USB connector feels loose or falls off, the cable is probably worn. Check the small spring steel clips on the connector to see if they have been pushed in or worn.
- Try a different USB cable. Since micro USB is very popular, chances are you have more than one of these cables. If you have multiple cables on hand, try a few to see if your controller is capable of charging.
It is important to use a cable that is capable of both providing power and transmitting data. While all the best micro USB cables can do both of these functions, some cheaper cables can only do one or the other.
- Plug your USB cable into something other than your PS4. In some cases, a PS4 controller will struggle to charge from the PS4’s USB ports. Instead of the PS4, you can use any high-quality USB charger or even a powered USB port on your computer or laptop.
If your controller is charging when plugged into a charger, your computer, or other device, there may be a problem with the USB ports on your PS4.
- Inspect and clean your controller’s charging port. The connectors used by the micro USB are so small that it is actually very easy to plug one in even if the port contains dirt, dust or other contaminants. In the worst case, debris can actually prevent you from plugging the cable in fully and installing it properly. In other cases, dirty connections simply prevent the transfer of power.
Use compressed air or an electric blower to clear the charging port and examine the interior with a flashlight. If you see any debris, or if the controller still refuses to recharge, you can try cleaning it out further with a small tool like a toothpick.
If the port shows signs of deterioration or if it moves, it may be damaged and need to be replaced.
- Reset your PS4 controller. Your controller may have a firmware issue that is preventing it from charging. To remedy this, you can insert a toothpick or other similar instrument into the small hole on the back of your controller for about five seconds. After that, plug in the controller, boot your PS4 and see if the controller charges.
- Get your PS4 working. If the controller still does not charge, you may want to turn off the console. To do this, you must turn off the console and the controller, unplug the console from the mains and leave it unplugged for about 20 minutes.
It will only help your PS4 to charge your controller. If you’ve tried another charger before without success, this won’t help.
- Replace the PS4 controller charging port. If you find that the charging port is loose or damaged, the only solution is to replace it. For this you need to disassemble the controller, unscrew the board from the charging port and disconnect the ribbon cable that connects the board from the charging port to the main board. It’s not particularly difficult, but first you need to make sure the charging port is at fault to avoid wasting time and money.
- Replace controller battery PS4. When everything else fails, there are only two options. Either the battery is faulty or the controller itself is faulty. You can send your controller in for repair at this step or the previous step, or you can just open the controller and replace the battery.
Although the DualShock 4 does not use easily replaceable batteries like the ones in the XboxOne controller, replacing the battery is not that difficult. Just disassemble the controller, disconnect the battery from the main PCB and replace it with a new battery.