The multinational Amazon has won over many people with the efficiency of the services it provides. Amazon Prime is a program developed by the Amazon company to allow subscribers to benefit from a multitude of services namely: Amazon Prime Video, Prime Gaming, Prime Video and Prime Reading. However, for one reason or another, it is not uncommon for a subscriber to want to cancel their subscription. If so, here’s how you should go about doing it easily.
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How to cancel your free subscription?
There are two scenarios for cancel your Amazon Prime subscription. The first concerns subscribers who still benefit from the trial period and who still wish to unsubscribe. While the second only takes into account people who have subscribed to a paid subscription.
Opting out goes much faster for someone who is still on the Amazon Prime trial period. To permanently terminate your account, all you have to do is go to the customer area and then follow a few instructions. Once in the customer area, find “Your Amazon Prime account” in the drop-down menu then click on “Manage subscription”. Then click “End Trial and Benefits” to signify that you want to permanently stop receiving Amazon Prime benefits. Then confirm that you want to unsubscribe.
How to cancel my paid subscription?
When it comes to canceling a paid subscription, the procedure is a bit more complex. You must access your customer area, by hovering your mouse over “Accounts and lists”. With that done, you can spot “Your Amazon Prime Account” in the drop-down menu that appears. Subsequently, you will have to click on “Update, cancel and more” then choose to terminate the membership the first time and then a second time to confirm your request to unsubscribe. Then click on “Finish now”. Once this step is completed, Amazon will send you an email or text message confirming that you have successfully canceled your subscription.
When this step is completed, you will no longer be able to restore your account. If it happens that you need Amazon Prime benefits again, you will need to create a new account.
How to get reimbursed on Amazon Prime?
Sometimes it happens that the Amazon Prime trial period has passed without the user realizing it. In this case, the membership fees may revert in full to the user who wishes to unsubscribe. For this, it is sufficient that the latter makes the request to customer service to be successful. However, a refund will only be possible when the subscriber has not actually received the benefits of Amazon Prime after the trial period.
On the other hand, if you have already used an Amazon Prime service or if you failed to secure your device, leaving someone else to use Amazon’s services without your knowledge beyond your trial period, you will not be eligible for a refund. Whatever use you made of it (Order placed with priority delivery, Prime, etc.), Amazon is no longer required to return your subscription fees to you.