How to correct: I forgot my iPad password or access code

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Get back to your iPad with these tips

The iPad has several passwords associated with it. The passcode unlocks an iPad when you wake it up from sleep. An optional passcode blocks and restricts the content of other people who share a tablet. Most important, however, is the Apple ID password that unlocks the App Store and other Apple services.

If you lose your Apple ID password or password, here are some methods you can use to recover them.

The steps in this article work with all models of iPad.

If you forget to pass your iPad passcode, you cannot use the device. Anytime you type incorrectly, the hardware stays locked for a longer period of time (this security feature prevents people from entering codes until they guess yours) or becomes disabled. If you forget your Apple ID password, you can use your iPad, but some features such as downloading apps or saving files to iCloud may not be available.

If you haven’t downloaded an app in a while and have enabled Touch ID for App Store purchases, it can be easy to forget your Apple ID password. Apple has a website where you can manage your Apple ID account, and it helps with forgotten passwords. Here is how to use it.

  1. Go to
  2. Click on Forgot Apple ID or Password.
  3. Come in address email associated with your Apple ID, and then click Continue.
  4. Confirm your phone number, then click Continue.
  5. Apple will send a notification to every device that is signed in to your Apple ID. Press on Authorize or click on Display, according todevice you are using, and then follow the instructions to reset your password.
  6. If you can’t use another phone, iPad, or Mac, click on Don’t have access to your devices? at the bottom of the page on the Apple ID site.
  7. The following page provides additional options for resetting your Apple ID password:
    • Reset your password while signing in to a new device, such as a new iPhone, iPad, iPod touch, or Mac.
    • Use someone else’s iOS device.
    • The website offers a third option that you can select: you can’t make it to another iOS device? which guides you through additional steps on the site.
  8. One of these options should have you set up with a new Apple ID password.

No long term trick exists to pass the passcode you need to unlock your iPad. You can use Touch ID or Face ID to bypass it for a while, but after restarting the iPad, you will need to enter the passcode.

The only way to fix the issue of a forgotten passcode is to reset iPad to factory default settings. It means erase everything on the iPad. However, during the setup process, you can restore your iPad from a backup.

The easiest way to deal with a forgotten passcode is to use iCloud to reset your iPad. Use the Find My iPad feature to reset your iPad remotely.

  1. Open a web browser and go to
  2. Connect to iCloud when this is requested. If you have two-factor authentication on your account, a code is sent to all of your Apple devices. You will need this code to continue signing in to iCloud.
  3. Select Find iPhone.
  4. When the map appears, click All devices and choose your iPad from the list. Your iPad will be named regardless of your name. Not just iPad.
  5. When you click on your iPad’s name, a window will appear in the corner of the map. This window has three buttons: Play sound, Lost Fashion (who lock the iPad down), and Erase the iPad. Check that the name of the device above these buttons is your iPad. This way, your iPhone will not be deleted by mistake.
  6. Press on Erase iPad and follow the instructions. It will ask you to verify your choice. Once completed, your iPad will be reset.
  7. Your iPad will need to be charged and connected to the internet for this to work, so it’s a good idea to plug it in while it’s resetting.

If you have synced your iPad with iTunes on your PC, either to transfer music and movies to it or to use it on your computer, you can restore it using the PC. However, you must have trusted this computer in the past, so if you have never plugged your iPad into your PC, this option will not work.

  1. Connect your iPad to the PC that you use to sync and start iTunes.
  2. iTunes syncs with the iPad. Wait for this process to complete, then click icon device at the top of the screen.
  3. Click on Restore iPad.
  4. The computer erases the iPad. Set up a new passcode when iPad restarts.

Access your iPad using recovery mode

Even if you haven’t turned on Find My iPad, and you’ve never plugged your iPad into your PC, you can reset iPad by going into recovery mode. However, you will need to plug it into a PC with iTunes afterwards. If you don’t have iTunes, download it from apple. If you don’t have a PC, use a friend’s computer.

  1. Connect the iPad to the PC using the cable that came with the iPad. Then open iTunes.
  2. Press and hold the Sleep / Wake button and the Home button on the iPad and hold the outfit when the Apple logo appears. When you see the graphic of the iPad connected to iTunes, release the buttons.
  3. Select Restore and follow the instructions.
  4. It takes a few minutes to restore an iPad, which turns off and off during the process. Once it restarts, you are prompted to configure the iPad as you did when you purchased it. You can restore it from a backup during this process.

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